Catalina BioSolutions’ Bioremediation Products

Recently we’ve been turning down work!

Here’s the main reason why: A few months ago we bid to provide bioremediation products, our Biocritters and our “World’s Best Bioremediation Nutrient” for a PCE project in the east. We’re happy to provide free quotations and we do it all the time. The client seemed to be happy with the bid but wanted other bids as well. No problem. Then the client kept asking us for more and more details on how to do the job. We were happy to comply. He kept asking for more and more and finally wanted us to provide the details so he could use that as his Remedial Action Plan. I said no. We’re not geologists, hydrologists, engineers or any such thing. We are manufacturers and think we offer the best blends of microbes in the business.

I don’t know how he solved his problem eventually or whether he actually hired the appropriate technical staff to write his RAP. I just know that we do what we’re good at and we don’t do what we’re not trained — or licensed — to do. (As a side line, I later found out we were the low bidder. No regrets on this. Maybe we wouldn’t have won in any case!)

Lately, we’re frequently asked if our blends of bacteria will clean all sorts of things. The fact is that there so many chemicals and chemical combinations that often we don’t have a clue.

We suggest that they try a sample of our product and run their own test; or send me a sample of the contaminant; I will treat it, and then send the treated sample back so it can be analyzed by a laboratory. Then the client can compare a treated sample with the original and see if any degradation has occurred. We suggest waiting at least 30 days.

But, if they don’t want to do that, we’ll turn that business down as well.

The point of all of this is we’re not afraid to say no. We feel strongly that if it’s not in your best interest, or ours, we’ll take a pass. It’s your money and our reputation!

Now I feel better!

Jerry Coon